Legal notice
Distributor
SMALL TRADES Corporation
Representative
Shimpei Kajiura
Address
3F morph MINAMIAOYAMA, 4-26-2 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
Phone number
03-4363-0391
E-mail address
contact@smalltrades.co.jp
Sales Price
Sales tax is 10%. The price displayed on the website for each product includes the consumption tax.
Fees other than the price of the product
If the total purchase price is less than 5,000 yen, the purchaser is responsible for shipping charges.
For orders under 5,000 yen, the shipping fee will be 500 yen per order.
Payment Method and Time of Payment
Payment can be made by credit card.
Payment is confirmed at the time the product is ordered.
In the event of a return, the credit card payment will be cancelled. If the payment has already been completed, the refund will be made by bank transfer.
Product Delivery Time
Except for around long vacations, busy delivery periods, bad weather, natural disasters, and delivery company's schedule, we generally deliver your order within 3-5 business days after you place your order.
Delivery Method
In-stock items】 Shipped within 3-5 business days.
Items on backorder, special order, and special-order items】 Shipped immediately upon arrival.
In the event that a product is out of stock, we will notify you and cancel your order.
Returns, Defective Items, and Cancellations
In principle, we do not accept cancellations, returns, or exchanges of products after purchase. However, in accordance with the guidelines below, we will make an exception in cases where the product is damaged, misdirected, or otherwise damaged for reasons other than the customer's convenience, and we will exchange, return, or refund the product at our own expense. Please note that we do not maintain any replacement stock. In the unlikely event that the item you wish to exchange is out of stock, we will refund the money via the credit card used at the time of purchase as soon as the return procedure is completed. In rare cases, due to credit card closing dates, the amount of your purchase may be debited from your account. In such cases, we will refund the amount from your credit card company when you are billed for the following month or later.
The product to be returned or exchanged must be unused.
The product must be in the same condition as when it was purchased (product tag, accessories, and attachments still attached) and the receipt must be present (if the product tag has been removed, the product is not considered unused). (If the product tag has been removed, the product is not considered unused.
Shoes are not eligible for return or exchange if they have been worn, washed, cleaned, etc. at least once.
Shoes must not have been worn outside (if worn, they are not eligible for return or exchange). The shoes must not have been worn outdoors.
If you agree to the above, please contact us at the email address below, indicating your order number and name. We will contact you as soon as we confirm your understanding.
Please contact us at :contact@smalltrades.co.jp
Return period: Please contact us within 3 days of receipt of goods.
You must be able to contact us within 3 days of receipt of the product. Otherwise, even if the product is unused, it will not be eligible for return or exchange.